About Prestige Car Finance – Your Car Finance Broker?
At Prestige Car Finance, we are a trusted car finance broker, specializing in connecting you with the best car finance options available. Our role as a car finance broker is to help you navigate the market and secure the right finance deal for your next vehicle purchase. As a credit broker, not a lender, we work with a select panel of credit providers to offer a range of competitive finance solutions. Our company registration number is 9425148, and our registered office is located at Milroy House, Sayers Lane, Tenterden, Kent, TN30 6BW.
Financial Conduct Authority
We are directly authorised and regulated by the Financial Conduct Authority (FCA) for credit brokerage. Our FCA number is 668405, ensuring that we adhere to the highest industry standards in providing car finance options.
How Our Car Finance Broker Services Help You
As a car finance broker, we work with a limited number of carefully selected credit providers who offer finance products with various interest rates and charges. These providers may offer us incentives, but we can only offer finance products from this trusted panel. You must decide if the car finance product we suggest is the right choice for your needs.
Our Role as Your Car Finance Broker
Our primary role is to match you with the most suitable credit provider for your needs. We are not independent financial advisers and will not offer personal recommendations. However, we provide you with comprehensive information on car finance products from our selected providers, allowing you to make an informed decision.
How We Get Paid
We do not charge you any fees for our services. When we introduce you to a credit provider, we typically receive a commission from them, either as a fixed fee or a percentage of the amount you borrow. This commission is paid by the provider and does not affect the amount you pay under the finance agreement. The commission may vary depending on the provider and the specific car finance product you choose.
Credit Searches Explained
When you apply for car finance with Prestige Car Finance, we first run a ‘soft search’ on your credit history. This search will not affect your credit score or leave a mark on your report. It simply helps us understand how you manage loans and repayments.
If we propose your application to multiple lenders, we may run hard searches, which do leave a mark on your credit file. Multiple hard searches in a short period can impact your credit score. As a car finance broker, we typically send your application to two providers, but this can vary depending on your circumstances.
Credit Reference Agencies We May Search
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Experian
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Equifax
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Transunion
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CIFAS
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National Hunters
Distance Sale Regulations: Click & Collect vs. Home Delivery
As part of distance selling, Prestige Car Finance offers two options: click & collect, where you purchase the vehicle and then pick it up from the retailer, or home delivery, where we deliver the vehicle to you. In both cases, the purchase must occur away from the retail premises, in line with current restrictions in England. Buyers are entitled to a 14-day return period from when they take ownership of the vehicle. This is a legal requirement that we explain during the buying process.
For more details, visit:
The Motor Ombudsman – Distance Sales FAQs
Can We Provide Independent Financial Advice?
No, as a car finance broker, we cannot provide independent financial advice or personalized recommendations. We offer information about finance options, but you must decide whether the available products are suitable for your needs.
Complaints Process – Resolving Issues with Your Car Finance Broker
If you wish to make a complaint, please contact us directly:
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By Post: Complaints Officer, Prestige Car Finance, L19-L20 Rockingham Motor Speedway, Mitchell Road, Corby, NN17 5AF
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By Phone: 0203 950 1960
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By Email: dealeroversight@prestigecarfinance.com
If we do not resolve your complaint, you can refer it to the Financial Ombudsman Service:
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By Post: South Quay Plaza, 183 Marsh Wall, London, E14 9SR
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Fax: 020 7964 1001
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Phone: 020 7964 1000